Support
Questions about compatibility, bulk pricing, or an existing order? Send us your robot model, the part you need, and your shipping country — we reply within 24 hours with price, stock and lead time.
Response time
Every inquiry is answered within 24 hours, quotes included.
Robot model & serial number
e.g. Go2 EDU — revisions differ in battery bay, charger voltage and firmware.
Part name or SKU
Every hub page lists exact part numbers and the models they fit.
Quantity
Bulk and multi-unit pricing is confirmed per inquiry.
Shipping country
Needed for UN38.3-compliant lithium air-cargo routing and transit time.
The more detail you send, the faster and more accurate your quote.
New here? Read about ROBOSPAREX — who we are and how ordering works.
The short answers to the questions we get most.
Yes. Lithium batteries ship as UN38.3-compliant air cargo via DHL or FedEx, and transit time is confirmed in your quote before you order.
Within 24 hours. Each quote confirms price, stock and lead time for your exact model and quantity.
Every part is 100% quality-inspected before it ships, so it arrives in perfect working order.
Tell us the part and your shipping country before ordering and we will confirm the return terms in your quote.
Not sure yet?
Send us your model number — we will match the right part and quote it within 24 hours.
Send Your Model